Last updated: May 2026
Balancely (“we”, “us”, or “our”) operates the Balancely platform at https://www.getbalancely.com. Balancely provides supplier statement reconciliation and invoice matching software for finance teams.
We collect information you provide when creating an account (such as email address), information contained in documents you upload (such as invoice and statement data), and usage information collected automatically (such as log data and session information).
We use your information to provide and improve the Balancely service, to authenticate your access, to process the invoices and statements you upload, and to communicate with you about your account. We do not sell your information to third parties.
Your data is stored on secure infrastructure. Invoice and statement documents are stored in private storage buckets with access controls. We take reasonable measures to protect your information, but no online service can guarantee absolute security.
We retain your data for as long as your account is active or as needed to provide the service. You may request deletion of your account and associated data by contacting us at hello@getbalancely.com.
Balancely uses third-party infrastructure providers to operate the service, including authentication and cloud storage providers. These providers process data on our behalf under appropriate agreements.
Depending on your location, you may have rights to access, correct, or delete personal information we hold about you. To exercise these rights, contact us at hello@getbalancely.com.
We may update this privacy policy from time to time. We will notify users of material changes by updating the date at the top of this page or by email where appropriate.
For privacy questions, contact us at hello@getbalancely.com.